Start menu broken and disk corrupt?

Discussion in 'Microsoft Surface Book' started by Mashes, Nov 12, 2015.

  1. Mashes

    Mashes New Member

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    Hi all,

    new to the forums, but been reading for a long time.

    I got my SB yesterday, was very excited. Got the thing home and followed the advice of installing the windows updates immediately.

    Once i did this and rebooted, i could no longer click on the start menu (or press the start button). All the task bar was unresponsive, i could click on windows explorer which allowed me to get into the control panel. I tried to complete a system restore, but the disk is in error. Looks like im stuck as i cant do a whole lot.

    I contacted microsoft and have an appointment today with my local store.

    Should i ask for a swap out?

    Cheers
     
  2. leeshor

    leeshor Well-Known Member

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    Welcome to the forum

    Not until they have looked at it. It may have been an issue with the update. There should have been several, with multiple restarts.
     

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