still not sleeping properly

Discussion in 'Microsoft Surface Pro 2' started by Sihaz, Mar 20, 2014.

  1. Sihaz

    Sihaz Member

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    So after the latest firmware update, (March), I thought I'd give sleep a go again after a month of only allowing hibernate. Lots of fans whirring and no start up ensued. Back to hibernate only methinks :)
     
  2. GoodBytes

    GoodBytes Well-Known Member

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    Strange.
    Which CPU do you have, when did you get your Surface Pro 2, and can you do the following:
    -> Open the command prompt as Admin (Win+X, and select: Command Prompt (Admin))
    -> type: cd c:\, and hit the Enter key
    -> then type: powercfg -energy, then hit the Enter key

    This will run a diagnosis. It will write a report called energy-report.html in your C:\ drive, when it will be done.
    When done, open energy-report.html.

    Do you see any errors listed?
    Does the problem still happens when you remove the keyboard and restart the system?
     
  3. Sihaz

    Sihaz Member

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    not that strange - there are lots of people with exactly the same problem...
     
  4. girarcat

    girarcat Member

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    Sometimes, I'm still having crashes when trying to wake it up from sleeping mode. Now they are quite seldom, but still having this kind of issue once or twice a week (some months ago I had the issue once or twice a day).
     

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