Hi! I hadn't installed any update on my SP2 since February, but today I decided to install the most recent firmware update it showed (11th March update). It rebooted, installed everything and then it got stuck at the black screen with the white Surface logo saying Getting Devices Ready (or something like that). It's been like this for more than 1 hour. What should I do? What happens if I make a hard reset by pressing Volume button + Power button? I don't know if making a hard reset in the middle of an update could screw something up... Please help!! Thanks!