Stuck at "Surface" when rebooting [Post Windows 10 upgrade]

Discussion in 'Windows 10 on Surface Pro 3' started by Dracoman, Aug 24, 2015.

  1. Dracoman

    Dracoman New Member

    Joined:
    Apr 15, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Orlando Area
    Greetings,

    I recently upgraded to Windows 10 on my Surface Pro 3. I could not get my Cisco VPN to work afterward and ended up having to revert to Windows 8.1, uninstall the Cisco VPN client, upgrade to Windows 10 and then install the VPN client.

    All seemed good to go but when I allow the Surface to go to sleep or when I reboot the Surface gets to "Surface" and stops. I have to take it out of the docking station/cradle and boot and then place it back into the docking station. My Surface is updated OS/Firmware as of this today.

    This is consistent. Any ideas?

    TIA,

    J
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

    Joined:
    Jul 27, 2014
    Messages:
    6,334
    Likes Received:
    1,279
    Trophy Points:
    113
    VPN and Antivirus are two of the most common sources of troubles with a *new* OS version. What Antivirus r u running? We already know VPN is suspect.
     

Share This Page

Search tags for this page
surface 3 stuck at post
,
surface is stuck restarting
,
surface pro upgrade to windows 10 stuck
,
surface reboot stops
,
surface windows 10 reboot
,
tablet gets stuck when restarting windows 10
,
windows 10 stuck on surface
,
windows 10 stuck restarting
,
windows 10 surface reboot
,

windows 10 surface stuck