Surface 2 Locking after 15 mins of IDLE

Discussion in 'Microsoft Surface Pro 2' started by miaheat77, Jul 22, 2015.

  1. miaheat77

    miaheat77 New Member

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    My Surface 2 is locking up every 15 mins of not doing anything (Idle). I have already change the group policy on the surface to read 9999 as well as changed the settings on the Advance power options to read never etc. on the battery power settings. Last I have disable the screen saver as well. The Tablet will go on lock mood after 15 mins of being on idle. The odd part is that once in the lock screen it doesn’t go to sleep or hibernate. Because of course I change the settings.

    Any ideas what it could be or perhaps I am missing a step or advice.
     
  2. malberttoo

    malberttoo Super Moderator Staff Member

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    Hi, welcome to the forum!

    Is your Surface joined to an Active Directory Domain (for work maybe) or do you connect to an Exchange server with it?
     
  3. miaheat77

    miaheat77 New Member

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    Yes. Is a work surface and through a domain
     
  4. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    So this is a Surface Pro 2 right?
     
  5. miaheat77

    miaheat77 New Member

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    Correct Surface 2
     
  6. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    This is an important distinction. Surface 2 is a Windows RT device, Surface Pro 2 is a Standard Windows Device that can be Domain Joined, a Surface 2 cannot join a Domain as designed and supported.

    So this is in the wrong place... it will be moved to the "Surface Pro 2" forum
     
  7. malberttoo

    malberttoo Super Moderator Staff Member

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    The point is, is the device a PRO? You said "Surface 2" (no PRO) as opposed to "Surface PRO 2", just trying to determine for sure before we move on....

    And yes, Microsoft was stupid for naming their OS's like that....
     
    Last edited: Jul 23, 2015
  8. miaheat77

    miaheat77 New Member

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    I am sorry yes it is a Surface 2 PRO.
     

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