i believed Surface 3 has poor built quality. The first two Surface 3 have stuck pixels at maximum brightness on a black background. And the second surface 3 replacement has a crack formed at the edge of the power button perhaps due to me taking it in and out of the the case once or twice weekly. I have never dropped the device in case or out of case. The case i used is Buy STM Dux Case for Surface 3 - Microsoft Store . I have contacted the store support and they cant do anything about the crack as it was a physical damage. I have two Ipad 2 and have no problem with the same way i use my surface 3. And also i feel that the Surface 3 magnesium vapor is less rigid than the Ipad's aluminium. I liked the Surface 3 and microsoft suppport but i will never buy another one again. I concluded that the Surface 3 was great but it is not as sturdy as it claimed. I felt the Surface 3 had to be kept in a hard case box to prevent anything from happening to it. I think Surface 3 forms a butt crack to let its exhaust out. Haha.