Surface 4 wont restart

[rdm]

morning
just got my surface 4
was installing updates last night
surface downloaded and installed the updates
a restart was called for so i clicked on restart
computer screen went dark and blank and the surface turn off and did not come back on
cant get the surface to even light up with power
surface has been on the charger for 3 hours
any ideas what to do
thanks
Ray

 

[jnjroach]

Start here:

Surface won’t turn on | Windows won’t start | Troubleshoot Surface battery

 

[Teclini]

Check this : Surface Pro 4 firmware/hardware updates 4/19/2016