Surface 4 wont restart

Discussion in 'Microsoft Surface Pro 4' started by rdm, Apr 26, 2016.

  1. rdm

    rdm New Member

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    morning
    just got my surface 4
    was installing updates last night
    surface downloaded and installed the updates
    a restart was called for so i clicked on restart
    computer screen went dark and blank and the surface turn off and did not come back on
    cant get the surface to even light up with power
    surface has been on the charger for 3 hours
    any ideas what to do
    thanks
    Ray
     
  2. jnjroach

    jnjroach Administrator Staff Member

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  3. Teclini

    Teclini New Member

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