Surface book 2 touchpad issue

Discussion in 'Microsoft Surface Book' started by mirko, Mar 5, 2018.

  1. mirko

    mirko New Member

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    Hello!

    Sorry to post a question as my first post, let me know if there's a forum where I should introduce myself before :)

    I've just received a Surface Book 2 (i7, 1TB, 16GB RAM), and I have a question about the touchpad. The top part (the part closer to the keys) is very hard to press, while the bottom part works just fine. Also if I tap on the top right corner, the touchpad misses some taps.

    Is this the intended behaviour (ie, only use the bottom part) or should I contact MS support?

    Has anyone else had the same experience?

    Thanks,

    M.
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    If this a new Surface Book, you should contact Microsoft. If it is pre-owned, contact the seller.
     
  3. Wayne Orwig

    Wayne Orwig Active Member

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    When you say 'hard to press', do you mean a the touch function, or the physical 'click' that moves.
     
  4. MikemanSP4

    MikemanSP4 Super Moderator Staff Member

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    As with many PC's that have a touchpad, the top, upper corners - will not depress, but you should be able to use the top portion to select, move, highlight etc.... At least mine works this way.
     

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