Surface Book bulge

Discussion in 'Microsoft Surface Book' started by RRD, Mar 29, 2016.

  1. RRD

    RRD New Member

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    Hi all,

    I purchased my SB i7/256/8 4 months ago. While it was buggy when I first got it, most issues seemed to have worked themselves out through updates.

    This morning before leaving for work, I noticed that the rear has a prominent bulge centering around Windows logo - it had been on for about an hour and I had mostly been watching news videos. I'll be taking it in probably for replacement unfortunately.

    My question is: has anyone else had this issue? Is it common? A quick Google search yielded one thread and it was regarding the SP4.

    Thanks.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Take it back and get an exchange, most likely a manufacturing defect....
     
  3. be77solo

    be77solo Active Member

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    So I can only assume this is a failed battery that expanded and bloated the case? Jeff, while I know you are wed to MS, is this of concern to the rest of us? I know from my Radio Control Airplane days (before "Drone" was the cool term and everything flew it's damn self ha) batteries expanded as they failed and were a fire hazard when they reached a certain low voltage.
     
  4. RRD

    RRD New Member

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    No failed battery as far as charging/power is concerned. I'm pretty sure it's a heat-driven deformity.
     
  5. Wayne Orwig

    Wayne Orwig Active Member

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    It is where the processor presses against the cabinet for heat dissipation.
    I have seen others report on the issue.
    They all have a slight bulge there that is really hard to feel. Some get worse with time for some reason, maybe heat, maybe not.
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    I think it is a defect in some units...not battery but most likely caused when creating the casting
     
  7. tubedood

    tubedood New Member

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    I have the bulge, nothing to do with heat or battery mine has had it since day 1. I might return mine due to this issue. I don't think searching for skins to hide this should be happening in a computer of this price category.
     
  8. Wayne Orwig

    Wayne Orwig Active Member

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    I would exchange it. On mine it is almost impossible to find it.
     
  9. null4end

    null4end Member

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    I just spent a few minutes staring at and caressing the back of mine and couldn't find a bulge. I do feel a bit creepy and I'm glad my wife didn't notice. ;)
     
  10. tubedood

    tubedood New Member

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    Went to Best Buy last week and exchanged mine for another due to the outward bulge below the windows logo towards the spine. New one looks better.
     

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