Surface Book - Create a system image - Failed with error 0x807800C5

Discussion in 'Microsoft Surface Book' started by brosenz, Apr 21, 2016.

  1. brosenz

    brosenz New Member

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    My Device:
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    I have the SB standalone, with an external USB disk connected to perform a System Image Backup, I've tried multiple times and I always get the error 0x807800C5 and also error 0x8078004F, is there something am I missing here? thanks
     
  2. leeshor

    leeshor Well-Known Member

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    How large is the disk and how is it formatted?
     
  3. brosenz

    brosenz New Member

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    My Device:
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    The SB disk is 1TB, but is has 950GB free, and the external USB drive is 4TB and all is available.
     
  4. leeshor

    leeshor Well-Known Member

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    I think the size of the external disk, (partition), may be the issue. But I could be wrong. Have you tried to copy any files or folder there?
     
  5. brosenz

    brosenz New Member

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    I just copied a file and a folder with no problem, the external drive is formatted with NTFS
     

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