Surface Book Keyboard hardware failure?

Discussion in 'Microsoft Surface Book' started by KBoss, Mar 20, 2016.

  1. KBoss

    KBoss New Member

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    My Device:
    Surface Book
    Has anyone else been having this issue, my surface book (i7 with dGPU) keeps attaching/detaching when I tilt the screen back and forth? This has become seriously annoying bc it always crashes with an internal_power_error if I move the screen too many times and since I use the surface book to take notes, switching the screen and closing the surfacebook sometimes doesn't connect to the keyboard. I really love this product but I'm seriously getting annoyed with these small issues.
     
  2. JaeMelo

    JaeMelo Member

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    My Device:
    Surface Book
    Sounds like it could be an intermittent break in the connection at or near the hinge. Take it back if you can and get it swapped out before your stuck with it.
     
  3. Orlbuckeye

    Orlbuckeye Member

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    Location:
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    My Device:
    Surface Book
    I haven't had the issue at all.
     

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