I received the Surface Book yesterday and immediately gave it a full charge, then ran all the updates. As I started to use it I started seeing some issues. Although connected to the dock, the GPU would occasionally not show up. Other issues were screen flickering, audio controller disappearing, blue screening, no response from the touchpad, and locking up. I tried a factory restore, but the problems persisted. This morning when I turned it on, all I got was a black screen. When I would touch the screen, it would leave circles on the screen. If I tried to swipe, it would leave white streaks on the screen. I contacted support and they said it was just software issues and that it just wasn't updated; that there was no problem. I told them that I needed it replaced. They finally agreed but said I would have to wait until December 18 for a replacement! I understand this is v. 1.0 of the Surface Book product, but you would think Microsoft would at least try to take care of the customer.