Surface broken

Discussion in 'Microsoft Surface General Discussion' started by JoppeVR, Dec 5, 2012.

  1. JoppeVR

    JoppeVR New Member

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    I have an awesome Surface tablet, but yesterday evening I dropded it from a heigt of almost 30cm, not high! Now I have 2 cracks in the side and half of the touschreen is broken, not shatterd it just doesn't seem to work. What can I do, I love the tablet and yeah I have the touch cover so I can use it as a laptop, but I also want to use it as a tablet :'(
     
  2. ArnoldC

    ArnoldC New Member

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    I am sorry to hear your predicament, but I can offer no help other than consulting with Microsoft itself.
     
  3. TrentonT

    TrentonT Member

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    I agree I think a call to Microsoft is in order. Good Luck. Try to keep us posted
     
  4. Rick Sutliffe

    Rick Sutliffe Member

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    I think the Surface is too new to be repaired at a local facility, I think it has to go back to MS.
     
  5. JoppeVR

    JoppeVR New Member

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    I'm from Belgium, so I have to send it to France, I conctacted MS and they also sey that the warranty is possibly 'border limited' so if I want to send it to there I have to give up an adress in France :s, maybe it will work back in a few days.... hope so.
     
  6. leeshor

    leeshor Well-Known Member

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    It's possible a cable came part way out. In which case here is a teardown link that may help Microsoft Surface Teardown - iFixit
     

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