Surface Exchange? Alternatives?

Discussion in 'Microsoft Surface Pro 4' started by phazey, Jan 26, 2016.

  1. phazey

    phazey New Member

    Joined:
    Jan 26, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro4
    I bought a Surface 4 Pro last week and am thinking about exchanging it while I'm still in the 2 week period. I'm having lots of problems with my Surface that I don't think a $1500 device should have.
    I get the screen blanking randomly or flickers and display driver crashes once or twice a day. The device has just completely froze on me twice already. I have reset the device, then tried reformatting from a USB. Both didn't do much in fixing the problems. Battery life on sleep is horrible unless I disable features that come with the device. I have hyper-v installed, max cpu set to 90%, and the newer recommended Intel drivers. I have light bleed that I notice on max brightness on the bottom right of the screen.
    Does anyone here actually have a decent working Surface Pro 4? No light bleed or crashes? I don't know if it's worth exchanging for another Surface 4 to just find the same problems or if I just had bad luck with this device. I don't think it's asking too much for a perfect device for this price point.

    If all Surfaces have these problems, what are some similar alternatives to the Surface 4 that people recommend? I understand that I wouldn't have the tablet form factor then if I switch.
     
  2. Kevin Cossaboon

    Kevin Cossaboon Member

    Joined:
    Nov 18, 2015
    Messages:
    98
    Likes Received:
    9
    Trophy Points:
    8
    Location:
    Virginia
    My Device:
    Surface Book
    Phazey

    You might want to post a bit of what your using it for. For me the Number 1 and must have application is Stylus in OneNote 2016 for handwriting.

    I 'had' :( a Surface Pro 3 i7 before I bought a Surface Book i7. Sold it on eBay and wish I didn't, it was ROCK solid !

    I returned my Surface Book due to support, and hardware issues.
     
  3. phazey

    phazey New Member

    Joined:
    Jan 26, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro4
    I tend to use the pen a bit. I started reviewing documents and pdfs with clients and use the pen to make notes for them. I also like Photoshopping with the pen. Other than that, its pretty basic usage. Only thing that gets intensive is some light gaming.
     
  4. hughlle

    hughlle Super Moderator Staff Member

    Joined:
    Jul 7, 2014
    Messages:
    2,693
    Likes Received:
    422
    Trophy Points:
    83
    I had an issue with a faulty screen on my first sp4, sent it back same day and ordered another one, and this one is flawless. Never had a driver crash or anything, works like a charm. No harm in giving it one more chance and taking it in for replacement. Just make sure to install all Windows updates before passing judgement. There are quite a number of them, which fix a whole range of issues.
     
  5. Philtastic

    Philtastic Active Member

    Joined:
    Jan 4, 2014
    Messages:
    380
    Likes Received:
    75
    Trophy Points:
    28
    Location:
    Canada
    My Device:
    SPro4
    Exchange it. Probably hardware issues.
     

Share This Page

Search tags for this page

best surface pro 4 alternative

,

microsoft surface alternatives

,

surface pro alternative