Surface given to me from my last job but I can't login

Discussion in 'Microsoft Surface Pro 2' started by NDaholic, Jun 5, 2016.

  1. NDaholic

    NDaholic New Member

    Joined:
    Jun 5, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro2
    I was let go from a job recently, but they let me keep my Surface. Only problem is, I can't login due to passwords. I would really like to save everything I have on here and wipe it clean so I can start out fresh. Please see the attached pics, this is where I'm stuck. Can anyone help me get past this and then let me know how to save/backup all of my files? I really appreciate any help given fellas.
     

    Attached Files:

  2. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    Welcome to the forum

    For privacy reasons I removed one of your images.

    What you didn't post is the error you get when you try using the password you used at work.
     
  3. NDaholic

    NDaholic New Member

    Joined:
    Jun 5, 2016
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro2
    This is what it says when I try to login:
    Reset your password
     
  4. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    So, what happened when you tried that?
     
  5. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,099
    Likes Received:
    1,724
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Surface Book
    When you left, if they disabled your User Account, the Windows 10 machine is aware of it....you will most likely need to reset the machine.
     

Share This Page