surface keeps turning itself off when screen is off?

Discussion in 'Microsoft Surface Help' started by macmee, Dec 4, 2013.

  1. macmee

    macmee Active Member

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    When I turn my surface screen off it is set to go into standby.

    However, when I turn the screen off (or let it turn its own screen off after sitting idle), then after a few minutes the surface shuts itself off. This sucks.

    1. When I then go to turn it on it takes forever
    2. Why the hell is it shutting itself off to begin with.

    I think this started when I installed and then uninstalled genymotion yesterday.
     
  2. macmee

    macmee Active Member

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    If anyone else is having this issue try a system restore. I still experience the issue but now only 2 or 3 times a day instead of every timer I go to use the device.
     

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