Surface pen double click not consistent

Discussion in 'Windows 10 on Surface Pro 3' started by Blub, Feb 27, 2019.

  1. Blub

    Blub New Member

    Joined:
    Feb 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Hey guys.

    I have a problem for wich I could not find any solution yet, despite all google research and trying all suggested actions.
    The defined double click action of my pen is working.... somehow. For my workflow at university I use the function to create screenshots and send them to oneNote all the time. But this function is working so inconsistently and that gradually drives me crazy. Sometime it works with the first double click, sometimes I have to try two or three times, sometimes it does not work after the 15th attempt, but then it suddenly works again.

    What I tried so far:
    - New batteries
    - Countless disconnect/connect sessions
    - Disabling of all other functions except double clicking
    - All updates, latest drivers installed

    Is there anyone out there that has the same problems as I have or does anyone know a reliable solution?

    Thank you!
     
  2. jnjroach

    jnjroach Administrator Staff Member

    Joined:
    Nov 9, 2012
    Messages:
    7,925
    Likes Received:
    1,878
    Trophy Points:
    113
    Location:
    Seattle, WA USA
    My Device:
    Other
    Which version of the Surface Pen are you using? The purple eraser version or one of the newer ones?

    The purple eraser version has additional batteries to power the Bluetooth device for the additional functionality, IIRC its a small hearing aid/watch battery type.
     
  3. Blub

    Blub New Member

    Joined:
    Feb 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Yes I have the purple eraser version, and all the batteries are replaced by new ones. Sorry, I didn't specify that accurately.
     
  4. Wayne Orwig

    Wayne Orwig Active Member

    Joined:
    Mar 18, 2013
    Messages:
    405
    Likes Received:
    48
    Trophy Points:
    28
    Including the tiny 'hearing aid' style batteries?
     
  5. Blub

    Blub New Member

    Joined:
    Feb 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Yes, including those tiny ones.
     

Share This Page