Surface Pro 2 is not discovering Bluetooth devices

Discussion in 'Microsoft Surface Pro 2' started by CindySue, Mar 28, 2015.

  1. CindySue

    CindySue New Member

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    I have UE BOOM Wireless Bluetooth Speaker. I am able to pair it with my Polk TV Speaker, so it works. And was able to pair it with my Surface Pro2 until a couple of weeks ago. Help
     
  2. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Just to be sure double check to ensure Bluetooth is on.
    Settings, change PC settings, PC and Devices, Bluetooth

    Assuming it was ON: In Device Manager try uninstalling the Bluetooth Radio.
    Windows should redetect the device and reinstall the driver.
     
  3. Philtastic

    Philtastic Active Member

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    You might also need to unpair it on your SP2 and then re-pair it. Some devices have trouble reconnecting without re-pairing. You can do this from your Bluetooth settings by removing the wireless speaker device if it is present there.
     

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