Surface Pro 2 keeps opening on start up menu

Discussion in 'Microsoft Surface Help' started by livp, Sep 17, 2016.

  1. livp

    livp New Member

    Joined:
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    My Device:
    SPro2
    Hi

    I have recently acquired a surface pro 2 from my mum which hasn't been used that much. It has worked fine for a few months and then one day would not turn on. This was the case for a few weeks and then one day it managed to turn itself on,

    Since then thought it does not load correctly and instead opens up a black screen with the following options:
    I have the following choices:

    - Trusted Platform Module (enabled)
    - Secure Boot Control(enabled)
    - Install default secure boot keys
    - delete all secure boot keys
    - exit setup

    If I select exit setup then the surface continues to load the windows screen and is then working.

    Any ideas?

    Thanks in advance

    Olivia
     

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