Surface Pro 2 - Shuts down when unplugged

Discussion in 'Microsoft Surface Pro 2' started by Jabob, Dec 7, 2016.

  1. Jabob

    Jabob New Member

    Jan 6, 2014
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    My surface was working perfectly fine on one day, then the next when i went to unplug it from the wall it shut itself off instantly. The battery registers as 100%. It works fine as long as its plugged in, but instantly shuts off when unplugged, and pressing the power button when unplugged does nothing. I have tried the pressing the power and voloume up method to force it to start, but that gives no response. I'm not sure is its a hardware issue or windows 10. Any suggestions?

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surface pro 2 shuts down when unplugged