Can someone please help me. I have a 2 month old Surface Pro 2 that worked fine out of the box and the screen would turn off after 5 minutes on battery and turn off after 20 minutes on power. Lately the screen never dims or turns off whether on battery or power. I rebooted several times but nothing is helping. I checked my power settings again, and they are on "balanced" with the default settings. I don't know what is going on, but I'm not happy with my Surface. On top of all that, I went to MS store today about this creaking noise I get from handling the tablet near where the camera is placed. The Technician told me that all the Surface Pro 2's have the same creak around the camera area due to the glue being difficult to place in that area. She told me any exchange she would give me would have the same issue. So, I left the store feeling a little weird after hearing that every Surface Pro 2 has this issue, but now I'm more irritated that my system won't go to sleep anymore. It seems like this just started to happen.