Surface Pro 2017, its looping back to "hi there

Discussion in 'Surface Pro 2017' started by krisnand, Jun 26, 2018.

  1. krisnand

    krisnand New Member

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    My Device:
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    Hi



    I bought a new Surface Pro 2017, its looping back to "hi there , let's get a few basic things out of the way", i select my language and it proceeds to the wifi credentials screen, then i get "just a moment" after sometime it reboots to the "hi there" screen. This has happened more than 10 times. Please note this is brand new device and hasnt been switched on even once.



    Please advise what to do?
     
  2. Plantje

    Plantje Active Member

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    Location:
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    SPro
    Contact support and have it replaced
     

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