Solved Surface Pro 3 network adapter problem

Discussion in 'Microsoft Surface Help' started by alex1902, Dec 27, 2015.

  1. alex1902

    alex1902 New Member

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    Hi everyone!

    Yesterday I was watching videos before going to bed. Nothing special there. Next day, I woke up and decided to go browse the Internet. That's when I noticed I had no network connexion. I mean, I couldn't even try to connect to a network since none were showing up. I decided to go check in my device manager and that's what I found :

    Screenshot2015122761548PM - HostingPics.net - H├ębergement d'images gratuit

    Does anyone know what can I do to solve the problem?

    Thanks for taking the time to look at my post. Have a nice day!

    Alexandre
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Remove that device. Windows will restore it after a reboot.
     
  3. alex1902

    alex1902 New Member

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    Thank you for your reply. I've removed my device, rebooted the computer, and it didn't show up. However, I found how to fix it. I got to
    Download Surface Pro 3 from Official Microsoft Download Center and downloaded SurfacePro3_Win10_151026_2.msi drivers (the executable). Ran it, rebooted and now my device is showing up. Thanks for helping me!
     
  4. sharpuser

    sharpuser Super Moderator Staff Member

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    Glad you got it working. Don't know why it gave you trouble.
     

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