Surface pro 3 screen problems

Discussion in 'Microsoft Surface Help' started by Nat_500, Oct 23, 2015.

  1. Nat_500

    Nat_500 New Member

    Oct 23, 2015
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    Hey guys,
    Been having problems with my surface, a few months ago my surface completely stopped working with touchscreen, couldn't use my finger and my pen would keep cutting out, I had to use a mouse which is quiet frustrating as typing with a mouse is horrible!
    Surface decided to fix it for me, not only did I wait 2 weeks but they also sent it back as there is the tiniest possible crack in the corner of the screen which is not what affected the touch as it happened way after the screen stopped working.
    They have told me that I have to pay to get it fixed.
    What do they mean? I still have warranty on the surface so would I just pay for the screen of for them to fix the whole thing?
    This surface has given me so many problems and I'm getting very annoyed about it
    Thanks in advance for your help

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