Surface Pro 3 shuts down exactly every 30 minutes. Any ideas?

Discussion in 'Microsoft Surface General Discussion' started by MichelleOverhill, Jan 10, 2017.

  1. MichelleOverhill

    MichelleOverhill New Member

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    My Device:
    SPro3
    Plugged in, not plugged in, doesn't matter. It's not overheating, not even warm. Battery life is still good. We've checked all the sleep settings, etc. Just started about a month ago.
    Any ideas?
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    Pacific Northwest & China
    My Device:
    Surface Book
    Might be a restart due to a (file) system failure.

    Do a system file check (sfc)

    1 - Open a DOS command window as administrator.
    2 - Run this:
    sfc /scannow
     
  3. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    This sounds vaguely reminiscent of what I heard in the past would happen if Windows was not licensed or activated. Check All Settings - Update & Security - Activation.

    Did you reinstall the OS from a ISO? If so what version did you install?
     

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