Surface pro 3 stuttering

Discussion in 'Microsoft Surface Pro 3' started by stijn2k6, Aug 29, 2015.

  1. stijn2k6

    stijn2k6 New Member

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    Hello,

    New owner of a surface pro 3. I wanted to use my surface pro 3 to watch a movie on netflix but it was a horrid. The screen was stuttering really bad. I was able to see the movie quite okayish but couldn't see the movie like this. Anyone else having problems with this? Same goes for youtube or any other streaming to my tv. The surface pro 3 is connected to my Samsung 82CM full HD tv.

    Kind regards, Stijn

    Ps; is the pen click to open onenote desktop default already fixed?
     
  2. stijn2k6

    stijn2k6 New Member

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    no one with the same problem? even my 7 year old 500$ laptop can stream netflix easily
     
  3. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    generally no, people aren't having this issue.

    You didn't say how your connecting to the TV... cable? What kind (miniDP to HDMI)? or wireless/miracast?

    I have no idea what this means: "I was able to see the movie quite okayish but couldn't see the movie like this"

    How is it if you play a saved/downloaded video? on the SP3??? and played on the TV???

    How is watching netflix or youtube on the SP3 without the TV??? ok??? or does that also have problems.
     
  4. malberttoo

    malberttoo Super Moderator Staff Member

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    And which browser?
     
  5. stijn2k6

    stijn2k6 New Member

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    I ment that it wasn't enjoyable to watch the movie because the stuttering was too harsh.... Sorry rage type

    I'm using the wireless adapter that came with my sp3 ( Microsoft official).

    Netflix on the sp3 not connected to the tv is smooth and I'm browsing in chrome... It can't be possible the sp3 packs a too small of a punch to stream it... Right?
     
  6. jnjroach

    jnjroach Administrator Staff Member

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    Are you using Chromecast for the TV connection?
     
  7. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Oop one more thing I should have asked... is this on Windows 10 or 8.1?

    And just to confirm you're using this Microsoft Wireless Display Adapter

    As far as power, i'm sure it has the horsepower to do it... I've done it with a Surface 2 and that's got less than half the power.
     
    Last edited: Aug 30, 2015
  8. stijn2k6

    stijn2k6 New Member

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    as said; no, im using the windows official as quoted by Greyfox7

    Confirmed, using this adapter
     
  9. GreyFox7

    GreyFox7 Super Moderator Staff Member

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    Last edited: Aug 31, 2015
  10. stijn2k6

    stijn2k6 New Member

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    Windows 10 is the os. I don't know wether it was before in 8.1 since I bought it and instantly updatet it to 10...
    Kind regards
     
  11. tabularasa35

    tabularasa35 New Member

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    I had the same issue. The issue was that my SP3 was pushing out a higher resolution than my TV supported. I changed the resolution on my SP3 and the stuttering issue was resolved.
     
    stijn2k6 likes this.
  12. stijn2k6

    stijn2k6 New Member

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    This worked! Thanks.

    How about the pen, is there finally a fix to open desktop onenote instead of metro with the pen?
     

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