Surface Pro 3 Windows 10 update

Discussion in 'New Member Introduction & Site Assistance' started by Uncle Bill, Jul 8, 2016.

  1. Uncle Bill

    Uncle Bill New Member

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    My Device:
    SPro3
    I have been using the tablet for a while and everything worked OK until the latest Win 10 update (14383.0).
    It's been over 12 hours since I attempted to install that version and my screen is BLACK with the cursor turning around continuously.
    I tried to force a disconnect with ON/OFF switch but even the switch does not work.
    Can someone give me suggestion please.

    Thanks
     
  2. leeshor

    leeshor Well-Known Member

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    Welcome top the forum

    Let the battery run down then plug it into the charger. Or, hold the volume up then the power button for 30 seconds or so. Report back.
     
  3. Uncle Bill

    Uncle Bill New Member

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    Ok will try the 30 seconds suggestion.
    Thnaks
     
  4. Uncle Bill

    Uncle Bill New Member

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    My Device:
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    It worked OK the update was only at 32% and now its at 80%.
    Looks like it's gone work.
    Thanks
     
  5. leeshor

    leeshor Well-Known Member

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    I love seeing a plan come together. ;)
     
    WolfJT likes this.

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