Surface Pro 3 won't wake up from sleep mode in docking station Win10

Discussion in 'Windows 10 on Surface Pro 3' started by provoshane, Aug 1, 2015.

  1. provoshane

    provoshane New Member

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    My Device:
    SPro3
    So, I never had a problem with the device not waking up from sleep mode when in the docking station with Win 8.1 Now when I walk up to it, the device is stuck with the word, Surface on the screen. Nothing helps except holding the power button down for 10 seconds and then waiting a minute and then restarting it.

    Also, the keyboard response is pokey as can be as well as screen changes.
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Have you updated to the 7/23/2015 Firmware?
     
  3. provoshane

    provoshane New Member

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    My Device:
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    I have.....
     
  4. aliu25

    aliu25 New Member

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    Any solution to this problem? I am experiencing the same issues.
     
  5. windracer

    windracer New Member

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    I'm seeing the same issue on my SP3 and another SP3 in the office. This seems to have started just recently so I'm wondering if that latest firmware update introduced this.
     
  6. MinkWA

    MinkWA New Member

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    I am also experiencing this issue. Any new info on possible causes? As a workaround, I found that if I disconnect my surface from the docking station and then put it in sleep mode, I am able to wake up the device properly in the morning.
     
  7. Compusmurf

    Compusmurf Active Member

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    Odd, mine is working in and out of docking station for resuming. However, that being said, there's an issue with dpc and interrupts occurring for many of us after resume.
     
  8. theveterans

    theveterans Member

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    Same here. It almost made me jump back to 8.1 since a restart is needed to fix this issue. Looks like Microsoft didn't really test their OS and just rushed to the public and treat them as beta testers basically especially with that feedback app which never existed on an RTM build with their previous OSs.
     
  9. ptr727

    ptr727 New Member

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    Same issue, press keyboard to wake, see surface power on, gets stuck on displaying surface on tablet screen, press power button, goes to sleep, press power button again, wakes up ok on main monitor.
     
  10. HarnessTech

    HarnessTech Active Member

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    Waking up from sleep while in the dock has been an issue since I bought the dock, whether the SP3 was running 8.1 or 10. It just doesn't wake up. Since the 7/23 firmware update though, moving the mouse while sleeping causes the SP3 to reboot. The soap opera continues.
     

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