Surface Pro 4 boot loop brick - can't boot to UEFI or from USB

Discussion in 'Microsoft Surface Help' started by deza, Oct 20, 2018.

  1. deza

    deza New Member

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    My Device:
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    Hello,

    at the UEFI I accidently deleted the Windows Boot Manager while trying to install linux. After I restarted, the Surface was stuck in an infinite boot loop and it's been more than a week now. Additionally I can't boot to UEFI or from USB anymore. I tried using the official surface recovery image, Windows 10 ISO's and linux live USB drives but no matter what, the Pro4 just won't boot from USB. Of course I tried several different USB drives, And of course, I can't enter UEFI to check settings. I also tried to drain the whole battery empty, as someone suggested but that didn't work either.

    For the record: Volume UP + Power doesn't work so I can't enter UEFI and Volume DOWN + Power doesn't work either so I can't even boot from USB. Both methods send me to the boot loop and both worked before I deleted the Windows Boot Manager.

    How can I restore the Windows Boot Manager? Why is there even the option to delete it in the first place? There has to be a way to unbrick/ gain back access to it.

    Of course I don't have warranty on my Surface Pro 4 anymore. I really need my Surface for my studies so any help is appreciated.
     
  2. sharpuser

    sharpuser Super Moderator Staff Member

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    A Microsoft technician can fix that, in person at a Microsoft store. I did the same thing to my Surface Pro 3 some years ago, which was out of warranty. They took my machine to the back of the store, invited me to sit for awhile, and I was back in business 10 minutes later.
     

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