Surface Pro 4 streaming lag?

Discussion in 'Microsoft Surface Pro 4' started by Sc0tchW4rr10r, Feb 10, 2016.

  1. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    Hello all,

    So I've been rummaging through the Internet, or trying at least to find anyone bringing up an issue I have with my Surface, but I continue to come up short. So here I am, hoping to get some insight. When I stream movies online, you can see an obvious lag occur every several seconds, whether plugged into a monitor or on the Surface itself. I never run other applications when doing so, but it doesn't seem to matter. I have the i5/8GB RAM/256GB model, and have heard other people having flawless streaming with theirs. Thanks in advance for any help!
     
  2. jnjroach

    jnjroach Administrator Staff Member

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    Are you fully updated with all the firmware updates?
     
  3. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    As far as I know of. As per Windows Updates, I'm fully updated. If there's a specific location on the Web besides my settings menu to further update firmware, then no.
     
  4. Philtastic

    Philtastic Active Member

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    What site are you streaming from and in what country?
     
  5. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    I stream on Cokencorn in the United States. I suppose I could try a new different website to see if the problem persists.
     
  6. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    Update on multiple different websites; doesn't seem to matter what website it is. Continues to show a lag every few seconds or so.
     
  7. Philtastic

    Philtastic Active Member

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    Do you have another device/computer that you can try streaming from?
     
  8. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    Oh yeah, I've streamed from other laptops and my phone. It's not the website(s).
     
  9. jnjroach

    jnjroach Administrator Staff Member

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    What browser are you using? Are these Flash Videos?
     
  10. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    Firefox, Chrome, Edge- all lags the same.

    Depending on the website, it's typically flash videos, but going that in depth would seem odd wouldn't it? That is, considering others have no issue of lag when streaming.
     
  11. Philtastic

    Philtastic Active Member

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    When you play a video, what programs are using a lot of CPU according to Task Manager? Do you have any antivirus, antimalware, antispyware programs installed?
     
  12. Sc0tchW4rr10r

    Sc0tchW4rr10r New Member

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    I think you're focused on the wrong thing. I can have multiple applications running on an ASUS laptop that has the i5 processor, running Windows 10, and stream flawlessly. But I make sure everything on my Surface is closed fully before trying to stream a movie, yet it still hiccups.
     

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