Surface Pro 5th Gen, P2415Q, turns off and on

Discussion in 'Microsoft Surface Help' started by Michael Amouyal, Aug 22, 2019.

  1. Michael Amouyal

    Michael Amouyal New Member

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    Hello,

    I have a Dell P2415Q connected to Surface Pro 5th gen with dock. Connection is with DP to mini-DP and USB to USB, all in the dock. MST is set to off, and the screen sometimes turns off and on, including with video, but not only. If I set MST to primary it stops, but then refresh is limited to 30Hz. It happens the same without the dock (direct connection) so not a dock issue. I have tried everything, only MST solves it, but reduces to 30Hz. Any ideas?

    Regards, Michael
     

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