Surface Pro battery problem

Discussion in 'Microsoft Surface Pro' started by lethal.industry, Jul 23, 2013.

  1. lethal.industry

    lethal.industry New Member

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    hi guys, my surface pro is having an issue with its battery.. its stuck on 0% and when i plug in my charges the battery charging moves for about 3 times and stops.. it says 0% and battery is charging. tried to use it for about half an hour and the battery wont drain.

    this just happened a few hours ago. Left my surface open until it runs out of battery. right now im at work and im hoping that once i get back home it will be fixed already
     
  2. Garfield

    Garfield New Member

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    I would consider to create a support call at mseea Online Store - Sales and support
    Possibly the battery or charging controller has a problem. I had a similar problem with my Laptop a few years ago and it's Mainboard had to be replaced.
     
  3. lethal.industry

    lethal.industry New Member

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    problem is i let a friend of mine who went to singapore buy it for me. i live in the philippines and i really hope the battery will be fixed once i get home. wouldnt want to get it shipped from here to singapore just to have it fixed
     
  4. Telstar1948

    Telstar1948 Active Member

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    If you haven't done so already, I suggest doing a search for pro battery problems or battery gauge or similar wording. Others have commented on this same exact problem and what they did afterward.
     
  5. lethal.industry

    lethal.industry New Member

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    tried to look up on the problem on microsoft's support page but its an unknown issue.
     
  6. Telstar1948

    Telstar1948 Active Member

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    Actually, I was referring to this forum. I've read a thread or two on this very subject on this forum…just can't remember which one it was!
     
  7. lethal.industry

    lethal.industry New Member

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    okay thanks sir! will try to look look for it. is it on this board? (microsoft surface pro)
     
  8. Telstar1948

    Telstar1948 Active Member

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    Don't know if it was the Surface Pro board or one of the other ones…sorry, just can't recall.
     

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