Surface Pro Firmware Update Issues

Discussion in 'Microsoft Surface Pro' started by ltcbob11, Mar 12, 2013.

  1. ltcbob11
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    ltcbob11 New Member

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    I have downloaded and installed all of the updates, to include the Firmware update. When I look at Device Manager, I see the yellow caution flag under Firmware. Specifically the "Surface Pro System Aggregator Firmware" is flagged. The General tab states that "This device cannot start" .

    A quick look at update history shows that this update failed. Have uninstalled, restarted, etc. no solution.

    Any ideas?
  2. Michael_B
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    Michael_B New Member

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    That's strange... no yellow indicator here. I am showing the driver for that device is v1.4.17232.0

    Nothing odd happened during the update? How many reboots did you have?
  3. ltcbob11
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    ltcbob11 New Member

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    Many, many, reboots. No luck.

    Same driver number as you.
  4. Jay Slasher
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    Jay Slasher New Member

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    weird, I have the same issue.
  5. HD_Dude
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    HD_Dude New Member

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    This is a tough one.

    So far, half the updates failed - and after a restart it's knocked out my Wedge Mouse....won't work, and it can't find it after I remove it and try to add it again.

    Just tried another restart, and now it's just hanging on the 'restarting' screen....
  6. ltcbob11
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    ltcbob11 New Member

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    Glad I am not the only one. Not that I wish you ill. Lol
  7. cme4oil
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    cme4oil New Member

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    No problems here. Everything appears to work fine so far. No yellow icons in device manager.
  8. HD_Dude
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    HD_Dude New Member

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    Ha...understood.

    Had to hold down the power button until it shut off. I re-installed the mouse OK, and it's going more smoothly now.
  9. Jay Slasher
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    Jay Slasher New Member

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    I still get the warning triangle, however I don't seem to have any noticeable issues... Bluetooth mouse and everything else seems to be working normally.
  10. prscarp
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    prscarp New Member

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    You could try to roll back the device with the error then reboot your PC and check Windows update again. It should redownload the update.
  11. souldier
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    souldier New Member

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    Just did the full update. Everything working completely fine, no yellow flags in device manager. Loving the full flash support for IE 10
  12. ltcbob11
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    ltcbob11 New Member

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    @PRSCARP. Done did that. No luck.
  13. HD_Dude
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    HD_Dude New Member

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    All done, and finally OK.

    No yellow flags in device manager, no loss of Bluetooth...all good.
  14. daov
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    daov New Member

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    You may have to completely delete the drivers during the uninstall as well. I'm not certain if an uninstall in this way would inadvertently affect the bootup process or irreparably harm the firmware though. I'm one of the guys at CrashCtrl so we are working to get the new firmware drivers posted as well.

    You can pull them from the driver repository and try to reinstall. They are here:

    c:\windows\system32\driverstore\filerepository

    Do a search for "surface" in that directory. The top three results will be the drivers:

    surfaceprosam, surfaceprouefi, surfaceproec
  15. polbit
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    polbit Member

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    My Device:
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    Same issue here, yellow triangle under Aggregator Firmware...
  16. diggumsmax
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    diggumsmax New Member

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    Different issue here. This update bricked my stylus. It was plugged in when I started the update then I unplugged it and plugged in the charger while it was updating. Didn't think that would cause any issues but I think it did. Can't even use the stylus for touch screen, just to select stuff.

    EDIT: Ok, after signing out, signing into different accounts, rebooting, shutting down all multiple time it just started working. Weird, but I will take it. (Probably rebooted 3 times, shut down 4 or 5)
    Last edited: Mar 12, 2013
  17. The Toy Man
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    The Toy Man New Member

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    The pen of my Surface Pro no longer works.
  18. polbit
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    polbit Member

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    Damn it, my pen is dead too... just what I needed right now...
  19. The Toy Man
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    The Toy Man New Member

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    Tried the shutdown/restart advice given above and

    It worked......
  20. The Toy Man
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    The Toy Man New Member

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    Shutdown/Restart fixed the problem

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