Surface Pro - intermittent pen inaccuracy when hand is on the screen

Discussion in 'Surface Pro 2017' started by Chris_NH, Nov 16, 2017.

  1. Chris_NH

    Chris_NH New Member

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    I borrowed this title from a very long thread (see link below) started by IanHoover on the Microsoft Community forum. There are also several videos on YouTube related to this issue. Is anyone here experiencing this problem with their 2017 Surface Pro and Pen? In my case, the ink offset (parallax correction error) occurs when my palm is resting on my 2017 Surface Pro touch screen and I touch any metal part of my surface. It seems that the 2017 Surface cannot always correctly detect the angle of the pen. The result is very frustrating, and certainly not the state-of-the-art inking experience I expected.

    Surface Pro - intermittent pen inaccuracy when hand is on the screen
     
  2. Surfacer100

    Surfacer100 New Member

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    I have exactly the same problem and I don't know what to do now... mine is now useless in classes but my classmates with apple pencil work very smoothly... i don't know why in the heavens I got the surface
     
  3. dunsky

    dunsky New Member

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    Same issue! :(
     
  4. inmnbob

    inmnbob New Member

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    The recent system updates seemed to help fix it.


    Sent from my iPad using Tapatalk
     
  5. dunsky

    dunsky New Member

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    No it's not . First I also thought so but when you are not holding the tablet or not touching metal back with your second hand you will have same issue.
     
  6. inmnbob

    inmnbob New Member

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    Has the recent firmware update fix this?


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