Surface Pro Microphone Issues!?

Discussion in 'Microsoft Surface Pro' started by legerwood, Feb 14, 2013.

?

Anybody else having this problem?

  1. Yes

    1 vote(s)
    50.0%
  2. No

    1 vote(s)
    50.0%
  1. legerwood

    legerwood New Member

    Joined:
    Feb 14, 2013
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    View attachment Sound Clip.zip

    So my boyfriend just got a Surface Windows 8 Pro, and when we use Skype, his microphone emits this loud obnoxious static sound. I included a sound clip of what it sounds like. It's loud enough that we can't communicate without extreme discomfort. I see not everybody has this problem. Any suggestions? We have tried setting the microphone booster to 0dB, and that doesn't not help.
    Should he just return it and get a new one?

    Edit:
    It is also not speaker interference. We get the same result even if we use headphones and not the external speaker. I know it is the mic, because when using a Bluetooth head set, the problem is resolved.
     
    Last edited: Feb 14, 2013
  2. ArnoldC

    ArnoldC New Member

    Joined:
    Nov 26, 2012
    Messages:
    1,537
    Likes Received:
    110
    Trophy Points:
    0
    Location:
    Makati, Philippines
    Wow! What the...

    Did you folks try using a headset with microphone? (with noise-reduction, of course)

    edit:

    Reply to your edit, is then use another wired headset?

    ps.

    Tell your boyfriend to make a recording and save it. Then let's listen.
     
  3. J515OP

    J515OP Super Moderator

    Joined:
    Jun 19, 2012
    Messages:
    2,177
    Likes Received:
    262
    Trophy Points:
    0
    Location:
    Northern CA
    My Device:
    RT
    I don't have the problem on Surface RT. Is the headset you are using audio only? If it is audio and mic then the problem may still be in the Surface mic. It sounds like a standard case of feedback where the mic is picking up the sound from the speakers. This is usually resolved by turning down the speaker volume or the mic sensitivity. This is only a guess based on the most common issue without being able to hear it.

    It is also possible there is a problem with the hardware. First try a refresh, if that doesn't work try a reset if that doesn't work an exchange is probably necessary.

    JP
     

Share This Page

Search tags for this page
microsoft surface microphone
,
microsoft surface microphone location
,
microsoft surface pro microphone
,
surface exteral microphone
,
surface microphone location
,
surface microphone static
,
surface pro mic static
,

surface pro microphone location

,

surface pro microphone static

,
surface pro skype mic