Surface pro running slow when connected to the internet

Discussion in 'Microsoft Surface Help' started by conan, Jul 14, 2014.

  1. conan

    conan New Member

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    Hi,

    I have recently updated and since then my surface pro slows right down when I am connected to the internet. If I am not connected to the net it runs as normal but once I connect it slows down until it is barly useable. I don't even need to be using the net, it just needs to be connected.

    I have plenty of space on my surface so that's not the issue. before updating it was running fine while connected to the internet. I tried updating to 8.1 but that didn't help.

    Any help would be great.
    Thanks!
     
  2. Matt

    Matt Member

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    Do you have many apps that are internet linked??Try closing all running apps and check performance.
     
  3. conan

    conan New Member

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    Yep I have tried that with no luck.
     
  4. Matt

    Matt Member

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    IF you disconnect from a wireless network does the surface speed up noticeably?
     
  5. conan

    conan New Member

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    No not until I do a restart.
     
  6. surfaceforum

    surfaceforum New Member

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    Due to any one of the following reasons your internet gets slow down;

    1. Local network is overloaded

    2. Malware or scareware on end users computers

    3. Bad connection

    Use the following tips to increase your internet speed :

    1. Clear cookies from your browser

    2. Close unwanted background tasks when you are working with the internet .

    3. Scan your internet by using standard Anti-virus software

    4. Reset your modem and reconnect with the internet.After that , you can test your internet speed by using Scanmyspeed.com to get better results .
     

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