Surface Pro with Power Cover Not Using Cover Battery First

Discussion in 'Microsoft Surface Pro' started by ctpoling, May 9, 2014.

  1. ctpoling

    ctpoling New Member

    Joined:
    May 9, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    I recently purchased a Power Cover for my Surface Pro (not SP2), and am seeing that the main battery is being consumed before the Power Cover battery. It was my understanding that the Power Cover would be consumed first. Also, yesterday, when this was occurring, i saw that both batteries were detected in the power applet in the system tray, but when the main power was depleted, my machine shut off, and not gracefully. In fact i got no warning before the screen went blank. It was as though the Power Keyboard was not even present. Which i could understand if the power applet was only reporting one battery detected (meaning the main battery), but then i would have also expected to get a low power warning. Also, i was using the keyboard at the time, so it wasn't as if the keyboard had gotten disconnected.

    Thoughts? Anyone else seeing strange behavior with the Power Keyboard?

    Also, is there any way to configure how the Power Keyboard behaves? (i.e. control panel applet and/or store app)
     
  2. godashram

    godashram Member

    Joined:
    Feb 25, 2014
    Messages:
    46
    Likes Received:
    1
    Trophy Points:
    6
    do you have all the latest updates installed?? I think the last firmware update added power cover support so this would happen upon release..... but, i could be wrong
     
  3. mlknez

    mlknez Member

    Joined:
    Feb 19, 2013
    Messages:
    57
    Likes Received:
    6
    Trophy Points:
    8
    I had this problem once. I noticed it when in the battery icon, the cover battery did not show up at all and was thus not being used. disconnecting and reconnecting fixed the issue.
     

Share This Page

Search tags for this page
power cover not detected
,
surface battery used before cover battery
,
surface keyboard battery not charging
,
surface not detecting cover
,
surface not using power cover
,
surface power cover battery not being used first
,

surface power cover not detected

,
surface power cover not using battery
,

surface pro battery cover not showing in power

,
surface will not use power cover battery