Surface questions

Discussion in 'Microsoft Surface General Discussion' started by Muxoman, Oct 31, 2012.

  1. Muxoman

    Muxoman New Member

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    I got a 64Gb Surface on Friday and I love it but I am wondering if I have a problem. The display seems to dim from time to time while I am using it. The display does not turn off unexpectedly. It is behaving normal when I am not using it, but there have been times where I have been browsing the internet and the display will dim slightly. When I touch the screen with my finger it does not brighten once it has dimmed either. But once it has dimmed it does seem to brighten after a bit randomly.

    Has anyone else seen this behavior? I am in Atlanta so I can head to the MS store but I thought I would ask.

    Also, anyone know how to close Windows Store apps from the touch screen. I know with a mouse attached you can grab them from the top of the screen and drag them to the bottom but I cannot seem to figure out how to close them via touch.

    Thanks!
     
  2. bradhaak

    bradhaak Member

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    Close store apps the same way.

    Touch the screen above the display area, and drag all the way down until you are off the display area at the bottom.

    Done.

    I haven't noticed the display dim, but I have seen it on other tablets when you have auto brightness enabled (this is the default), and you obscure or shadow the light sensor. The tablet thinks it is in a darker place, and so it darkens the screen. As soon as you move your hand, it gets brighter again. I haven't tried to find the sensor, so I can't tell you if this is what is happening to you.
     
  3. J515OP

    J515OP Super Moderator

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    I agree, it sounds like the auto sensor compensating for shadows or some other lighting change. Keep an eye on it though in case you have a faulty sensor and need to return it. Best to test it out by setting a static brightness and see if it still happens and also passing your hand over the sensor in automode to see how it reacts.
     

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