Hello, We woke up this xmas morning to a frozen Surface RT! We ran out of batttery last night. Plugged it in to charge. Work up this morning and all we get are the 'Surface' white letters on black background. No, spining circle of dots. Nothing. I've spent the past several hours reading the blogs and can't seem to find an answer. Many of the suggestions I've read required an ability to get into the settings to do a reset. Unfortunately becuase we can't get past 'Surface' we feel as though we have a $600 brick on our hands....and some very unpset kids. Any/all guidance is appreciated! Thank you.