I picked a surface up for my wife Christmas 2012 . She has barely used it. I thought I'd update and get some use out of it on some business travel since it has just been sitting almost the whole time we've owned it. Anyway I saw an update a couple weeks ago and did it. Afterwards performance was pretty bad. Yesterday there was another update saying it needed restarted. After this latest update the thing won't even turn on. Anyone else have a similar experience or any ideas on a fix? Microsoft was worthless. Warranty is up by 2.5 weeks. I figured as much. Seems pretty lame however they push an update that kills the tablet. This thing is barely used. They offered $200 for another RT... That was hilarious. Working tech support for Microsoft has to be one of the worst jobs in the world. Anyway long story short I know Microsoft is notorious for extremely poor customer service and releasing products with a large defect rate but the idea of these things is kinda cool. I'm not a big Apple person but I can't really justify buying any more MS hardware if this thing dies after a handful of uses. I have tried all of the listed fixes. Boot off of USB/hard reset etc. Going out on a limb hoping there is something else.