Surface RT shocking me

Discussion in 'Microsoft Surface General Discussion' started by pbnationrc, Nov 19, 2013.

  1. pbnationrc

    pbnationrc New Member

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    I was in the airport sitting on the dry, clean, marble floor with the charger plugged in the wall that I was leaning against. Also dry and clean. I had my phone plugged into the Surface charging via USB and head phones listening to music from the Surface. I was sitting cross-legged and the tablet edge was shocking me with quit a bit of force. It hurt. I was surprised it had that much power!

    I checked to make sure all the wires had no cracks or bare wire showing, nothing. All looked brand new. I was getting shocked around my wrists. My wrists (both sides but strongest on my right) was touching the edge of the Surface at the same time I was holding it with my hands around the top corners.

    I couldn't figure out how it was working. The Surface itself showed no performance issues. I was listening to music and working on an Excel sheet. Anyone else have this?
     
  2. oion

    oion Well-Known Member

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    The only time I've had issues with shocking my various electronics (PC keyboard, laptop keyboard/case, PC case) was in environments that were very dry. Like an upper-Midwest/Canadian winter. Just walking across carpet in socks was enough to forcibly reboot my laptop at one point when I touched the keyboard (scary as all hell). I think when the device exterior is metal, though, and you happen to touch the outer casing, it acts as a Faraday cage; I had since learned to ground myself before touching things if the environment was that dry, but anyway.

    The question is if there's a shock issue in other situations. Did it ever happen while the Surface was on a table? Or not plugged in? Or only plugged in?
     
  3. pbnationrc

    pbnationrc New Member

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    So far no, it hasn't happened again. I didn't think it was that dry, I was in Shenzhen, China. But I don't know the humility there. It was strange and a little painful. Thanks, I am less worried that my Surface is trying to kill me!
     
  4. beman39

    beman39 New Member

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    It was probably not even the surface, maybe the surface just acted as a bridge, but it could have been a bad grounding on the plug to the ground you were sitting on and the surface acted as a conduit... so what ever you were holding was going to give you a shock.
     
  5. oion

    oion Well-Known Member

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    Oh, it's China. I wouldn't be surprised of their facilities simply have no code to follow and thus aren't up to code by Western standards. Chalk it up to a bad outlet.
     
  6. Telstar1948

    Telstar1948 Active Member

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    Don't know about the cause, but concrete, stone etc flooring are all excellent conductors.
     
  7. beman39

    beman39 New Member

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    That's exactly what I was thinking, I just didn't want to offend anyone with said statement ^^^ lol
     

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