Hello. A few months ago I started practicing for the replacement of my SP3. The kickstand infact is abnormal and can not keep the different positions . After a series of videos sent to the Microsoft Support, the department confirmed that I had the right to replace the product in warranty conditions. However, I waited a few months , waiting for the working holiday . Unfortunately in these days, the surface fell and the screen broke. The Surface can turn on, but the touch screen doesn't work. The italian Microsoft Support told me that I have to pay € 550 for a surface pro 3, but how can I pay for a new product, if I have also the replacement right for the kickstand abnormal? What can I do?