Surface won't connect to Mobile Hotspot?

Discussion in 'Microsoft Surface Help' started by Gsmphonesource, Oct 28, 2012.

  1. Gsmphonesource
    Offline

    Gsmphonesource New Member

    Joined:
    Oct 28, 2012
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    I'm trying to connect my surface to my iphone 4s mobile hotspot. The surface won't pick up the network when I go to check for the hotspot in the network list. My other devices will connect. My surface can't even find the hotspot. Does anyone have any similar issues or a solution to this problem?
  2. TeknoBlast
    Offline

    TeknoBlast Active Member

    Joined:
    Oct 16, 2012
    Messages:
    674
    Likes Received:
    113
    Trophy Points:
    43
    Location:
    Irving, TX
    Surface doesn't like to tether to the iPhone. Hahaha
  3. zanda61
    Offline

    zanda61 New Member

    Joined:
    Oct 28, 2012
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    0
    I'm having the same issue and wonder if there is some sort of setting that needs to be changed. To get around the problem, I paired my iphone 4S as a Bluetooth device and then connect to the iphone's hotspot by using the Bluetooth connection. It works fine, but it's not as quick to do and requires several steps. Also this was done in the "desktop" environment in case you wanna give it a go.
  4. Mr.NK
    Offline

    Mr.NK Super Moderator Staff Member

    Joined:
    Oct 22, 2012
    Messages:
    402
    Likes Received:
    46
    Trophy Points:
    0
    Location:
    Berlin
    My Device:
    RT
    So, maybe i've found a solution:
    Get rid of any special character in the name of your phone (Settings -> General -> about -> Name). Reboot and try again.

    Source
  5. LA33R
    Offline

    LA33R New Member

    Joined:
    Oct 25, 2012
    Messages:
    38
    Likes Received:
    1
    Trophy Points:
    0
    Location:
    East Midlands - United Kingdom
    I don't really know how I can help because my surface connected to my 4S flawlessly. Did you connect via WiFi hotspot, or Bluetooth/USB. mine worked using WiFi and that is the only method I tried.
  6. zanda61
    Offline

    zanda61 New Member

    Joined:
    Oct 28, 2012
    Messages:
    2
    Likes Received:
    1
    Trophy Points:
    0
    I tried this solution and found that I indeed had an apostrophe in my iphone name. I reduced the iphone name to one word and the problem is solved. Thank you so much for your help in this solution. This issue has really been my only niggle with this device so far. The more I use it the more I like it.
    1 person likes this.

Share This Page

Search tags for this page
connect surface to mobile hotspot
,
microsoft surface hotspot
,
microsoft surface mobile hotspot
,
microsoft surface won't connect to iphone hotspot
,

surface wont connect to iphone hotspot