The Band. It is dead!

Discussion in 'Microsoft Band' started by kayzee, Aug 22, 2016.

  1. kayzee

    kayzee Well-Known Member

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    :(

    Gave up the ghost yesterday, won't turn on any more. Have tried everything listed on Microsoft's help webpage including the hard reset etc.

    I've had it plugged into a computer all day and twice 'unrecognised USB device' has popped up! But only for a second or two.

    Spoke to Microsoft, it's out of warranty by 3 months, so... replacement is the only choice, at a cost of £90! Can get 'B' grade secondhand ones off eBay for £45 so I think I'll probably just do that seeing as though Microsoft can't actually guarantee getting a brand new replacement! Could end up with a Band 2 if there's no stock I suppose, but not sure it's worth the risk.

    Has this happened to any one else?
     
  2. Plantje

    Plantje Member

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    They cannot repair it?!? That really sucks!
     
  3. kayzee

    kayzee Well-Known Member

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    Nope they don't do repairs :(

    I think what happened is some water got into a battery compartment. I had a slit around the casing which went a bit funny and the other day I was washing something and forgot to take the Band off... usually it's fine, but maybe with the slit as well, it wasn't very good for it!

    Replacement batteries are £25 and who knows if that'd work anyway, probably not worth the risk.

    Only 18 months is pretty poor showing though. Quite tempted to get something else like the Pebble Time Round...
     

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