touch display driver failing

Discussion in 'Microsoft Surface Pro 2' started by nickoz, Nov 20, 2016.

  1. nickoz

    nickoz New Member

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    My Device:
    SPro2
    Hi,
    I have an SP2 with Win10 which has suddenly started having problems with the touch display stopping. Touch is simply not recognised at all, while the screen and home button continues to function. With the type cover attached I can type and use the mouse, but still no touch screen. After a reboot the screen will work for a varying amount of time; maybe a couple of minutes, sometimes a couple of seconds.

    After reading The Microsoft Surface touchscreen | Touchscreen problems | Touch not working I found disabling the driver and then re-enabling it brings the touch screen back, but its the same as after a reboot; after a few minutes/seconds it goes again.

    I'm hoping its software related and not hardware, so I even tried a full reset of Windows 10 (delete files/apps/settings) but still no improvement.

    Does anybody have any advice please?
     

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