Touch keyboard does'nt work

Discussion in 'Microsoft Surface Pro' started by Mozartwon, Feb 11, 2013.

  1. Mozartwon

    Mozartwon New Member

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    The touch keyboard on my Pro does not turn the screen on when opened. How do I fix this?
     
  2. bosamar

    bosamar Well-Known Member

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    1) Their may be a slight chance that it is not connected correctly. Happens 1 out of 100 times to me.

    2) Try a reboot and see if that fixes it.
     
  3. Nemesis296

    Nemesis296 New Member

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    I didn't think the Touch Cover was supposed to turn the screen on. Mine hasn't ever turned on automatically. Hmm...
     
  4. bosamar

    bosamar Well-Known Member

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    With cover attached if you hit the Windows key the screen will come on.
     
  5. Nemesis296

    Nemesis296 New Member

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    Ah, ok yes mine does do that. I thought it was all of a sudden supposed to behave like the Smart Cover for the iPad...don't scare me like that, ha!
     
  6. J515OP

    J515OP Super Moderator

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    It actually can work that way.

    Control Panel>Power Options>Choose what closing the lid does and choose sleep. Closing the cover should put it to sleep in about 3 seconds and opening should wake it to the lock screen in about 3 seconds (or less, really almost instantly). As bosamar said you may need to remove and reattach the keyboard or reboot from time to time if this doesn't seem to be working but most of the time it should work.
     
  7. Mozartwon

    Mozartwon New Member

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    Actually, I tried this and it still does'nt work. May have to pay a visit to the Microsoft store where I bought it and get their help.
     
  8. ArnoldC

    ArnoldC New Member

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    Hit any key, in fact.
     
  9. Nemesis296

    Nemesis296 New Member

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    Let me know how that goes for you. I'm also not having success with this option. My power setting has been set to Sleep the whole time when closing the lid and it doesn't wake automatically (after even 10 seconds). I always have to push a key to wake it up.
     
  10. flight

    flight New Member

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    On the Surface Getting Started Guide p. 26 (emphasis mine):

    Waking up is normal behavior for the RT, but not for the Pro. There's nothing wrong with your Touch Cover :)

    Here is the link to the PDF: http://download.microsoft.com/downl...CA8AB978BC8/Surface_Getting_Started_guide.pdf
     
    1 person likes this.
  11. Nemesis296

    Nemesis296 New Member

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    Interesting. I'm surprised to see that this was designed to work with RT, but they took the feature OUT with the Pro. I never understand why companies do that.
     
  12. Mr.NK

    Mr.NK Super Moderator Staff Member

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    Maybe the missing support of connected standby could be the answer, since only ARM and Intel Atom-chips are currently supporting this feature and the gyro-sensor in the cover has to get some power and response by the system.
     

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