touch not always working

Discussion in 'Microsoft Surface Pro 3' started by pdcpic, Jun 10, 2015.

  1. pdcpic

    pdcpic New Member

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    hi , new here and had my sp3 for half a year now. what is happening now even after a refresh, is that finger touch wont work. i cant click on all links any more sometimes the swipe down to close app wont work either and i have to result in using the pen to do what i want.
    anyone else had this recently?
     
  2. Telstar1948

    Telstar1948 Active Member

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    I've not had this problem, but if it persists after resetting your SP3, I would arrange an exchange with MS. I did that myself when apparently the SSD failed.
     
  3. JoshB

    JoshB Member

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    When I had this issue it was due to my pen. The pen loop put the pen tip too close to the screen when it was in the loop. Cause it to turn off the touch sensitivity, since it thought I was using pen instead. Do not know where your pen is located, but I assume you tried with it laying off to the side of the table. It sounds like you will most likely need to talk to Microsoft for an exchange/repair.
     
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  4. pdcpic

    pdcpic New Member

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    this thread can now be closed, I suddenly figured out that it was only the top half of the screen had this issue. so i googled again and found a fix here :http://www.reddit.com/r/Surface/comments/2knsyd/

    so there it is for anyone else having this problem in the future
     
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