Touch screen problem

Discussion in 'Microsoft Surface Pro' started by Peanut471, Feb 14, 2016.

  1. Peanut471

    Peanut471 New Member

    Joined:
    Feb 14, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Hi all, and thanks in advance for reading this. I have a Surface Pro 3 which is 13 months old and has developed a problem with the touchpad. The top 3 cms (landscape view) of the screen does not respond to touch. This means that often I have to press the start button to escape a page, or use the keyboard. Thankful that I have the keyboard!

    Please say this is isn't the end of my Surface Pro ?
     
  2. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    Welcome to the forum

    I wouldn't say it's the end but it does sound like a hardware issue that would require a repair. Did you purchase complete with your Surface?
     
  3. Peanut471

    Peanut471 New Member

    Joined:
    Feb 14, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    Sorry, I don't understand the question.
    Did I purchase what with the Surface?
     
  4. leeshor

    leeshor Well-Known Member

    Joined:
    Jun 19, 2012
    Messages:
    5,071
    Likes Received:
    877
    Trophy Points:
    113
    Location:
    Norcross, GA
    My Device:
    SPro4
    Complete is an extended warranty. If you needed to ask you probably didn't get it. I would contact Microsoft support.
     
  5. Peanut471

    Peanut471 New Member

    Joined:
    Feb 14, 2016
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My Device:
    SPro3
    OK, thank you.
     

Share This Page

Search tags for this page

microsoft surface 2 touchscreen problemen

,

surface 2 touchscreen error 14

,

surface pro touch screen problems

,

surface touchscreen error 14