Touch sometimes becomes unresponsive??

Discussion in 'Microsoft Surface Pro 3' started by Theguru, Jan 26, 2015.

  1. Theguru

    Theguru New Member

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    hi all,

    Sometimes after a while the touch screen becomes unresponsive ?? Like for example when you slide from the top to close an app I cannot do or sometimes playing a game you have dead areas like a puzzle for example and I cannot swap pieces...to be honest it is from games

    I notice when it gets hot this happens...

    Also sometimes if I leave it whilst it locked the screen will sometimes slide up a little by itself!!
    Or on occasions (rarely) things open by themselves

    I read the news today on the modern ui and the screen shoke a few times

    Have I got a ghost?? Lol ...

    I calibrate the screen again no difference any ideas? All the above doesn't happen often and it happens random

    Also I have tune up utilities installed to save power could that contribute??
     
    Last edited: Jan 27, 2015
  2. ptrkhh

    ptrkhh Active Member

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    Just ask for a replacement. I had that issue on my W700, and I thought it was a driver issue with Windows 8.0. So I waited till 8.1, then the warranty expires.
     
  3. Theguru

    Theguru New Member

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    Might uninstall tuneup utilities and see if that helps because I'm running it in economy mode

    Before I go down the replacement route because it only happens after a while of operating so surely something is interfering with it???
     
  4. Theguru

    Theguru New Member

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    Hope I'm not breaking rules this is similar to mine on different apps

    (random things happening)

    (touch screen not responding at times)

    (Phantom touches!)
     
    Last edited: Jan 27, 2015

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