Touchscreen deadspot

Discussion in 'Microsoft Surface Pro 3' started by Melissa, Dec 19, 2018.

  1. Melissa

    Melissa New Member

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    my surface pro 3 was only just diagnosed with a issue that makes typecovers not work with it. I have resorted using it as touchscreen instead. Now my touchscreen has deadspots, one being in the middle where I log in. Now I can’t log in at all, is there anything I can do to get back in to it to take the files etc.. off it?
     
  2. Plantje

    Plantje Active Member

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    Type covers don't work at all?
     
  3. Melissa

    Melissa New Member

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    Nope, took it to Microsoft and they said it’s a problem with the computer software and needs repairing which is the same cost of a new one basically. I just need to get all the data off at this point.
     
  4. Plantje

    Plantje Active Member

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    Ok, I always think that's very strange... If it's software issue, a refresh using a Surface image should fix the issue.

    Anyway, with regards to your current issue. A cheap USB hub should get you going in connecting a keyboard, mouse and external hard drive, right?
     
  5. BubbaUK

    BubbaUK Member

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    My SPro3 has developed a dead "strip" about 2 inches from the left hand of the display, half-an inch wide, from top to bottom. Very annoying as it means I can't login using the on-screen keyboard (unless I change my password to use only characters on the right hand side of the keyboard) . Fortunately my Typecover is still working.
     
  6. Wayne Orwig

    Wayne Orwig Active Member

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    USB keyboard.
    As mentioned, maybe a hub for a mouse and hard drive also.
     

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